CallPoint
CallPoint New Europe EAD (CallPoint) is a business process outsourcing company (BPO) operating multi-lingual call centres in Sofia and Bucharest. The company specialises in providing end-to-end process management for companies in the financial services, utilities, market research, telecom and IT industries; key processes addressed are customer care, telesales, market research and technical support. At present CallPoint has two call centres in Sofia and Bucharest with over 300 employees.
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Sector: Services
Subsector: BPO
Country: Bulgaria
Acquired: 2008
Sold: 2011
